After you have made your order, changes are no longer possible unfortunately. If you don't like your piece, you can simply send it back to us within 30 days. If you want to order another item, feel free to place a new order.

If you haven't received a shipping confirmation yet, there's a possibility that we can change your shipping address. Please email hello@paeonicolors.com right away and we will get back to you.

Your climate-neutral delivery is ready to ship! All packages are sent climate-compensated.

Free Shipping worldwide on orders over 100€

Germany
DHL Standard (2-4 business days): 3,90€

EU (European Union)
DHL Standard (3-6 business days): 4,90€

Rest of the World
DHL Standard (5-15 business days): 4,90€
Please note that you may have to pay import duties or taxes.

We ship worldwide! See above question for shipping fees and delivery times.

Please email hello@paeonicolors.com and we'll be happy to help you.

Yes, of course! After your order has been shipped, you will receive an email with your tracking number.

We hope that you love your paeoni colors pieces as much as we do. Want to return something? We got you!

You can make a return within 30 days of receiving your order. Learn more and start the return process here.

You have 30 days to decide if you would like to keep your piece or return it. Please send us an e-mail to hello@paeonicolors.com.

After reviewing the returned items, we will refund the purchase amount within 14 business days to the payment method you used at the time of purchase.

We use only high-quality, durable 18k Gold Vermeil and 925 Sterling Silver, so that you can wear and love your pieces for years to come.

To be considered Gold Vermeil, a piece of jewelry must have a thick coating of real Gold on Sterling Silver. Unlike regular gold-plating, this creates a long-lasting, durable finish.

Not to be confused with regular gold-plating, Gold Vermeil is a thick layer of Gold on Sterling Silver. This makes it the perfect option to get the look and feel of solid Gold while still being affordable. 

It is at least 5x thicker than regular gold-plating and far more durable. With proper care, Gold Vermeil can last a lifetime. Plus, Gold Vermeil is hypoallergenic and suitable for everyone with allergies or sensitive skin.  

As our Gold Vermeil jewelry is more water-resistant than regular gold-plating, it's fine if your jewelry comes into contact with water occasionally.

However, we recommend taking it off before showering, bathing and swimming to maintain its beautiful shine. If you do get it wet, gently pat it dry with a soft cloth immediately afterward. 

Yes! Our jewelry is nickle-free, hypoallergenic and perfect for everyone with allergies or sensitive skin.

Yes, recycled Gold and Silver are of the highest quality and not inferior to newly mined precious metals! During the recycling process, the precious metals are refined until they reach their full purity again.

This means that they have the same quality and durability and can be reused multiple times which is a much more eco-friendly option than mining new precious metals. 

We use recycled Gold and Silver for our jewelry – because this produces much less CO2 emissions than mining new ones. Plus, nobody has to work under dangerous conditions in mines for it.

Recycled precious metals are gained mostly from old jewelry.The precious metals are melted down and brought back to theirfull purity. Thus, recycling precious metals contributes to a circular economy and is a more eco-friendly option for high-quality jewelry.